SECTORS
Small Business
Many small business owners have recently entered the market by employing vendors to sell poverty-alleviating products at the Bottom of the Economic Pyramid (BoP), including cook stoves, pay toilets, tampons, and solar lanterns.
These products often pay for themselves through reduced fuel and healthcare expenditures, while reducing disease and increasing access to education. However, in order to achieve profitability at scale and to expand access to these products, businesses need tools that help increase sales penetration, expand their market size, and sustain product innovation. That’s where mobile technology comes in.
A small business and their vendors can benefit from the versatility, flexibility, and portability of custom mobile applications. They enable the small business to make more timely decisions, increase productivity, reduce overhead, improve organizational agility, offer prompt customer services, and gain a stronger bottom line. Dimagi is uniquely positioned to offer a product that can serve frontline workers with limited education and technical literacy to increase organizational agility, enhance workforce management, and improve customer satisfaction.
Benefits of Mobile Data Collection for Small Business
Collect information on customer demographics to monitor market expansion and penetration opportunities, while supporting customer relationship management efforts.
Monitor the daily activity of vendors in real time through web-based reports to minimize supervisory gaps and increase workforce efficiency.
SMS capabilities offer easy-to-use customer satisfaction surveys and promotions, as well as simple promotion of new products and sales follow-up notifications.
Multimedia, such as audio clips, pictures, and videos enhance credibility and facilitate discussion of sensitive topics with customers.
Scalable technology allows organizations to quickly deploy go-to-market strategies.
Access sales records and track progress against monthly sales targets in comparison to other vendors to increase workforce motivation.
Go deeper with this recorded webinar to explore what secure data management looks like at every stage of maturity
Featured CommCare-Supported Small Business Projects
Pollinate Energy | India
CommCare aids Pollinate Energy, an Indian NGO, in effective management of energy solutions stock, conducting surveys, and tracking payments. The organization’s “pollinators” utilize the CommCare application to manage their stock, complete community surveys, and ensure timely repayments by communities for solar-powered lights. The application also includes a guide for beneficiaries on installing solar-powered lights.
UN WFP Case Transfer | Zambia
The Republic of Zambia, in collaboration with DFID, UNICEF, and Irish Aid, is utilizing CommCare to implement a more accurate social cash transfer system. The transition from a paper-based system to CommCare aims to address data accuracy issues during registration and follow-up activities. Enumerators and district officers use the mobile application to manage beneficiary enrollment, support, tracking, and case management. SMS reminders further facilitate communication with beneficiaries and field staff. This solution streamlines the approval, payment distribution, and follow-up processes.
Discover how CommCare can work for your programs
Hear from Customers using CommCare to Improve their Frontline Program Performance
Cure Violence Global
“CommCare is a mission-critical, strategic platform for us. We have been able to turn data into a strategic advantage, showcasing our impact and driving funding.”
- Dr. Charles Elliott, Director of Data Management
Catholic Relief Services
“We use CommCare extensively to design data collection tools for both development and humanitarian contexts, appreciating its flexibility for both one-off surveys and case management.”
- Nora Lindström, Senior Director, ICT4D
MHP Salud
“CommCare has allowed us to really streamline the data collection process. CHWs find it easy to capture critical information in the moment with families.”
- Dr Maggie Dante, CEO
Learn more
In the news: Devex
Could this app transform delivery of last-mile health services? Catherine Cheney covers CommCare Connect.
A milestone: 100,000 services delivered
Key milestones for CommCare Connect, strengthening the pillars of digital learning, verification, and payments to Frontline Workers.
Hear from the team: High-Impact Growth Podcast
Mercy Simiyu, Sarvesh Tewari, and Dhivya Sivaramakrishnan join host Jonathan Jackson to share insights from their work with locally led organizations and CHWs on CommCare Connect