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Digitize your Cash And Voucher Assistance Programs | CommCare
USE CASE

CommCare for Cash & Voucher Assistance

Cash and Voucher Assistance (CVA) puts choice directly in the hands of people affected by crisis. But as demand grows, so does the need to deliver support efficiently, securely and transparently.

With CommCare, the world’s leading mobile platform for data collection and case management, teams can streamline CVA delivery and scale impact where it’s needed most.

Deliver Cash & Voucher Assistance at Scale with Confidence

Use the drag-and-drop app builder to create customized CVA applications for both web and mobile users

Manage the entire workflow from registration to distribution tracking, all in one seamless platform

 Gain real-time visibility into program delivery, fund distribution, follow-up and accountability

CommCare Capabilities for Streamlined CVA Workflows

Streamline Your Entire Workflow

  • Register beneficiaries once and track them throughout the entire assistance lifecycle
  • Design flexible assistance programs for both Pure Cash and Cash+ models
  • Automate your bulk payment approvals through API-based integrations

Target the Right Beneficiaries with Confidence

  • Calculate eligibility scores based on your criteria, ensuring consistent selection
  • Set up custom payment amounts that adjust automatically based on program rules
  • Enable field supervisors to review and approve assistance before distribution

Ensure Transparency, Accountability, and Impact

  • Access complete audit trails showing full transparency for compliance requirements
  • Monitor how assistance is used through follow-up surveys, and adjust to needs
  • Give beneficiaries a voice through built-in feedback mechanisms

Deliver Secure, Scalable Digital Payments

  • Track payment status in real-time across mobile money, bank transfers, and vouchers
  • Control access to sensitive financial data with role-based user permissions 
  • Scale deployments rapidly for large-scale emergency response

How Save the Children Uses CommCare for CVA

See how global humanitarian leader, Save the Children, developed a custom app that streamlined CVA program management, from beneficiary registration to real-time financial tracking, enabling faster fund distribution and improved decision-making.

Customers using CommCare for CVA

Save the Children created our Cash and Voucher Assistance app in CommCare because our programs were struggling with a growing mountain of cash beneficiary data using a patchwork of outdated tools. Other solutions were too costly, time-consuming to deploy, and not flexible enough to meet our team’s needs across the whole project lifecycle, especially for M&E.

Simon Fuchs from Save the Children

Simon Fuchs

Lead Economic Adviser

“One of the biggest benefits is how CommCare allows us to streamline workflows by easily copying and reusing content across forms. Previously, we had to do this more manually, which limited our ability to unlock learnings across projects.”

Stella Luk

Regional Director

Frequently Asked Questions

What is Cash and Voucher Assistance (CVA)?

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Cash and Voucher Assistance (CVA) refers to humanitarian aid programs that provide individuals or households with direct financial support—either as cash transfers or vouchers—to help them meet their essential needs. These programs ensure dignity and flexibility, allowing beneficiaries to decide how to allocate funds based on their priorities.

How does CommCare support CVA programs?

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CommCare is a mobile data collection and case management platform that helps organizations digitize and streamline their CVA workflows. It supports everything from beneficiary registration and eligibility screening to payment approvals, distribution tracking, and post-distribution monitoring.

What are the benefits of using CommCare for CVA?

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CommCare enhances CVA programs by offering:

✓ End-to-end beneficiary tracking, even for mobile populations.
✓ Automated eligibility calculations to minimize errors.
✓ Fraud prevention and duplicate registration checks.
✓ Offline functionality for remote operations.
✓ Seamless integration with financial service providers.
✓ Real-time reporting and integrations with leading data visualization tools for better decision-making.

Can CommCare integrate with mobile money and banking services?

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Yes! CommCare can integrate with third-party payment providers via API, allowing for seamless digital payments, including mobile money transfers, bank deposits, and voucher-based distributions.

Does CommCare work offline?

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Absolutely. CommCare allows field teams to register beneficiaries, conduct surveys, and track distributions offline. Once an internet connection is available, the data syncs automatically to ensure accuracy and security.

Can CommCare prevent fraud and duplicate registrations?

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Yes, CommCare has built-in tools to prevent fraud, including unique beneficiary identification, duplicate checks, and audit trails. These features help ensure that funds are distributed fairly and reach the intended recipients.

What kind of reporting and monitoring does CommCare offer?

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CommCare supports real-time monitoring and impact assessment through Power BI dashboards and customizable reports. Organizations can track distribution progress, analyze spending patterns, and generate donor-ready reports with ease.

How can I get started with CommCare for CVA?

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If you’re new to CommCare, you can sign up for a free CommCare account to explore the platform and begin designing.

Dimagi offers a CVA template application that can be customized for your needs. If you’re a current CommCare partner, reach out to info@dimagi.com to have the application copied into your project space.


Ready to Learn More?

people lining up to receive cash and voucher assistance after a humanitarian emergency

Discover More about CVA workflows in CommCare

Take a deeper dive into how CommCare digitizes CVA workflows across different types of CVA programs, and learn about the CommCare Template CVA application. 

GiveDirectly’s work to enable cash transfers

Hear how GiveDirectly, a leading organization in direct cash transfers, is transforming aid and how technology, like CommCare, can support the efficient and transparent delivery of CVA programs.

group of beneficiaries waiting to receive assistance from humanitarian response teams mobilized after an emergency

How CommCare supports Humanitarian Response

Mobile apps like CommCare streamline crisis response, improve coordination, and empower communities. Learn how digital tools strengthen humanitarian efforts and drive faster, more inclusive relief.

Learn how CommCare can support your CVA workflows